What’s Really Included in Managed IT Support?

Deep-Dive: 7 Core Features You Didn�t Know Were Included

Proactive Monitoring & Maintenance
Continuous 24/7 scanning of networks, servers, endpoints to spot issues before they cause downtime.
Advanced Cybersecurity
Full suite: firewalls, EDR, encryption, vulnerability scans, security audits, and intrusion prevention .
Backup & Disaster Recovery
Regular automated backups plus tested recovery plans to restore data fast after any incident.
Software & Hardware Updates
Patching OS, apps, firmware, and proactive hardware checks to maintain performance and security .
Cloud Services Management
Assistance with cloud migration, configuration, security hardening, performance tuning, and cost control.
24/7 Helpdesk & Support
On-demand remote or onsite support at any hour—no more waiting for tomorrow’s business hours.
Strategic IT Planning & Consultancy
Guidance on future-proof tech investments, compliance (GDPR, Cyber Essentials, IASME), and scalable growth.

UK government boosts small business cybersecurity, offering £2.5 k grants for expert security reviews via MI5/GCHQ-vetted pros—highlighting how SMBs must level up.
Despite rising threats, 15% of UK firms still don’t budget for cybersecurity and 45% rely solely on in-house solutions—SMBs are notably exposed.
SMB tech failures are costing dearly—UK businesses lose up to £300 k annually due to outdated systems, underscoring the need for managed services.

These developments show why UK SMBs need ALL seven features as standard—not as extras.

At Varciti, all seven features are included as standard in our managed IT support packages.

We proactively monitor your IT, with alerts and swift interventions.
Cybersecurity is layered and continuous—from audits to recovery.
Cloud migration, compliance (Cyber Essentials, IASME), and strategy planning are all part of your setup.
Our 24/7 helpdesk means immediate support whenever you need it.

Call us today on 0115 943 8994 to find out how Varciti can plug your IT gaps—and keep your business secure, efficient, and ready for growth.